Last updated: August 19, 2026 · Applies to: United States
We do not sell or share your personal information, and we have not done so in the preceding 12 months — including as "sell" and "share" are defined under the California Consumer Privacy Act as amended by the CPRA.
Compario compares ride fares. To do that we need where you want to go, and — if you choose to connect an account — permission to ask that provider what they would charge you. That is the whole purpose, and we do not repurpose it.
1. Who We Are
Compario is a mobile application that compares ride fares across third-party providers. We are the controller of the information described here. Contact: support@compario.com.
Compario is not a transportation provider. When you book, you leave Compario and transact with the provider you chose, under their privacy policy — not ours.
2. What We Collect
| Category | Examples | Why |
|---|---|---|
| Trip details | Pickup and destination you enter, recent searches | To request a fare for that route |
| Approximate or precise location | Device location, only with your permission | To set your pickup and find nearby availability |
| Provider access tokens | OAuth tokens for accounts you connect | To retrieve fares priced for your account |
| Device & diagnostic data | App version, OS version, crash and error logs | To keep the app working |
| Support correspondence | What you send us by email | To answer you |
Compario has no user accounts. There is no sign-up, no password, and no profile with us. We do not ask for your name, date of birth, or payment details — you never pay us anything.
3. Location Information
Location is used only while you are using the app to set your pickup point and find nearby availability. Compario does not track your location in the background, and does not build a history of your movements.
Granting location is optional — you can type an address instead. You can revoke the permission at any time in your device settings; the app continues to work with manual entry.
4. Connected Accounts & Credentials
Connecting a provider account is optional. Its only purpose is to show the fare you would actually be charged, including any membership pricing, rather than a generic estimate.
When you connect an account:
- Authentication happens with the provider — for Uber, in your device's browser via OAuth, so your password is entered on Uber's own page and is never seen by Compario;
- The resulting access token is stored in encrypted storage on your device;
- The token is used solely to request fares and trip information for comparisons you ask for;
- You can disconnect any provider in Settings, which deletes that token from your device immediately.
5. What We Do Not Collect
- We do not collect your contacts, photos, messages, call logs or calendar.
- We do not read your email or SMS.
- We do not collect payment card or bank details — you never pay Compario.
- We do not track your location in the background.
- We do not use advertising identifiers, and we do not run third-party ad or tracking SDKs.
- We do not build advertising profiles, and we do not sell or share your personal information.
6. How We Use Information
- To retrieve and display fare comparisons for the trip you entered;
- To apply your membership pricing where you have connected an account;
- To show your recent searches and saved places on your device;
- To diagnose crashes and improve reliability, using aggregated diagnostic data;
- To respond to support requests;
- To comply with law and to protect against fraud, abuse and security incidents.
We do not use your information for automated decision-making that produces legal or similarly significant effects about you.
8. Retention & Deletion
Recent searches, saved places and provider tokens live on your device. Deleting the app, or clearing its data, removes them. Disconnecting a provider deletes that token immediately.
Diagnostic and crash data is retained for a limited period for reliability analysis and then deleted or aggregated so it no longer identifies a device.
Because Compario has no user account, there is no server-side profile to delete. If you have emailed us, you can ask us to delete that correspondence.
9. Your Privacy Rights
Depending on where you live, you may have the right to know what personal information we hold, to access or receive a copy of it, to correct it, to delete it, and not to be discriminated against for exercising these rights.
Most of what Compario holds is on your own device and is within your direct control. For anything else, email support@compario.com. We will verify your request — usually by corresponding with you at the same address — and respond within the timeframe required by law (generally 45 days in California, extendable once where permitted). You may use an authorized agent.
10. California Notice (CCPA/CPRA)
For California residents:
- Categories collected in the last 12 months: identifiers limited to device and diagnostic identifiers; geolocation data; internet or network activity relating to app use; and the trip details you enter. See Section 2.
- Sources: directly from you, from your device, and from providers you connect.
- Purpose: to provide the comparison service. See Section 6.
- Sold or shared: none. We have not sold or shared personal information, including for cross-context behavioral advertising, in the preceding 12 months, and we do not sell or share the personal information of minors under 16.
- Sensitive personal information: we do not use or disclose precise geolocation for any purpose other than providing the service you requested, so no right to limit applies.
Because we do not sell or share personal information, there is nothing to opt out of — but you may still contact us with any request at support@compario.com.
11. Children's Privacy
Compario is not directed to children and is intended for users 18 and over. We do not knowingly collect personal information from children under 13, consistent with the Children's Online Privacy Protection Act. If we learn we have, we will delete it. Contact us if you believe a child has provided us information.
12. Security
Provider tokens are held in encrypted storage on your device. Network requests use TLS. We limit internal access to diagnostic data.
No method of transmission or storage is completely secure, and we cannot guarantee absolute security. If a breach affects you, we will notify you as required by applicable law.
13. Changes
We may update this policy. Material changes will be posted here with a new date and, where appropriate, notified in the app. Continued use after a change means you accept the updated policy.
14. Contact
Privacy questions or requests: support@compario.com